Support Centre

Tips & Tricks 1

• Jeenee Mobile Customers
  Posted by Fiorella Kresevic, over 2 years ago

  Last Reply by Fiorella Kresevic over 2 years ago

Feature Requests 2

• Billing suggestions
  Posted by Gary Vogel, about 10 years ago

  Last Reply by Quoc Do about 10 years ago
• Parental Control
  Posted by Kim Law, about 10 years ago

  Last Reply by Benjamin Close about 10 years ago

Lost SIM & PUK codes 0

My Usage 0

My Plan 1

• What appears on my bill when I do a plan change
  Posted by Le Khanh Luong, about 10 years ago

  Last Reply by Roshan Mahanama about 10 years ago

How-to Guide 17

• How to report Lost/Stolen SIM
  Posted by Corrie, almost 9 years ago

  Last Reply by Corrie almost 9 years ago
• Problems with mms
  Posted by Thinkmick, over 6 years ago

  Last Reply by Claudia over 6 years ago
• Troubles with MMS
  Posted by Yoonsang Song, over 8 years ago

  Last Reply by Corrie over 6 years ago
• I need a new micro sim replacement for my sim card as I've upgraded to an iPhone 5s
  Posted by Chupz, almost 7 years ago

  Last Reply by Corrie over 6 years ago
• New samsung s4 no network connection
  Posted by Katythomson1, almost 7 years ago

  Last Reply by Aiko almost 7 years ago
See all 17 topics

4G Plans 2

• 4G For You
  Posted by Owen Childs, over 9 years ago

  Last Reply by Owen Childs over 9 years ago
• What is 4G / 4G FAQs
  Posted by Owen Childs, over 9 years ago

  Last Reply by Owen Childs over 9 years ago

My Bill 3

• 124937 or 124yes cost
  Posted by Stephen Barrington, almost 9 years ago

  Last Reply by Corrie almost 9 years ago
• When do I receive and pay my bill
  Posted by Roshan Mahanama, over 10 years ago

  Last Reply by zane kahn over 9 years ago
• What is Pro-rata billing?
  Posted by Roshan Mahanama, over 10 years ago

  Last Reply by Alex Daglas almost 10 years ago

Community Questions and Answers 9

• Unable to port number to new network provider
  Posted by Erica Chung, over 6 years ago

  Last Reply by Corrie over 6 years ago
• Completed signup, how do I know my sim is being delivered?
  Posted by Uttietang, over 8 years ago

  Last Reply by Aiko over 7 years ago
• LC service is actually pretty good
  Posted by Ian Pope, over 8 years ago

  Last Reply by Corrie over 8 years ago
• Optus to Optus
  Posted by AARON COOPER, over 8 years ago

  Last Reply by Corrie over 8 years ago
• Stolen phone
  Posted by Tom Batty, over 8 years ago

  Last Reply by Corrie over 8 years ago
See all 9 topics

Handset Sales 1

• Handset plans?
  Posted by Darin Sullivan, about 9 years ago

  Last Reply by Corrie over 8 years ago

Ideas 4

• add date updated to used data gauge
  Posted by Chris Yates, almost 7 years ago

  Last Reply by Aiko almost 7 years ago
• Vaya / LC APN Knowledgebase
  Posted by Offer.steve, over 8 years ago

  Last Reply by Siniva Fepuleai almost 8 years ago
• SMS notifications of usage
  Posted by Roshan Mahanama, over 9 years ago

  Last Reply by Corrie almost 9 years ago
• Caller ID Blocking
  Posted by Jasmine Berger, about 10 years ago

  Last Reply by Roshan Mahanama over 9 years ago

My Call and Data Rates 44

• How do I add another 1gb to my data limit?
  Posted by Trent Matthes, almost 7 years ago

  Last Reply by Corrie almost 7 years ago
• Large (Series I) Call & Data Rates
  Posted by Michael Bratych, about 8 years ago

  Last Reply by Siniva Fepuleai about 8 years ago
• Pioneer Heavy (Series I) Call & Data Rates
  Posted by Michelle, over 8 years ago

  Last Reply by Michelle over 8 years ago
• Pioneer Heavy + (Series II) Call & Data Rates
  Posted by Michelle, over 8 years ago

  Last Reply by Michelle over 8 years ago
• Pioneer Heavy + (Series III) Call & Data Rates
  Posted by Michelle, over 8 years ago

  Last Reply by Michelle over 8 years ago
See all 44 topics

Pioneer (Series III) 2

• Pioneer Medium (Series III)
  Posted by Shanu Mahanama, almost 10 years ago

  Last Reply by Shanu Mahanama over 9 years ago
• Pioneer Lite (Series I)
  Posted by Shanu Mahanama, almost 10 years ago

  Last Reply by Shanu Mahanama almost 10 years ago

Lite.r (Series I) 1

• Lite.r (Series I)
  Posted by Shanu Mahanama, almost 10 years ago

  Last Reply by Monica Wen Fung Seto over 9 years ago

Pioneer (Series II) 2

• Pioneer Medium (Series II)
  Posted by Shanu Mahanama, almost 10 years ago

  Last Reply by Shanu Mahanama almost 10 years ago
• Pioneer Lite (Series I)
  Posted by Shanu Mahanama, almost 10 years ago

  Last Reply by Shanu Mahanama almost 10 years ago

Pioneer+ (Series III) 2

• Pioneer Heavy+ (Series III)
  Posted by Shanu Mahanama, almost 10 years ago

  Last Reply by Shanu Mahanama almost 10 years ago
• Pioneer Medium+ (Series III)
  Posted by Shanu Mahanama, almost 10 years ago

  Last Reply by Shanu Mahanama almost 10 years ago

Pioneer (Series I) 3

• Pioneer Heavy (Series I)
  Posted by Shanu Mahanama, almost 10 years ago

  Last Reply by Shanu Mahanama almost 10 years ago
• Pioneer Medium (Series I)
  Posted by Shanu Mahanama, almost 10 years ago

  Last Reply by Shanu Mahanama almost 10 years ago
• Pioneer Lite (Series I)
  Posted by Shanu Mahanama, almost 10 years ago

  Last Reply by Shanu Mahanama almost 10 years ago

Apollo 4

• Apollo 40
  Posted by Shanu Mahanama, almost 10 years ago

  Last Reply by Shanu Mahanama almost 10 years ago
• Apollo 20
  Posted by Shanu Mahanama, almost 10 years ago

  Last Reply by Shanu Mahanama almost 10 years ago
• Apollo 10
  Posted by Shanu Mahanama, almost 10 years ago

  Last Reply by Shanu Mahanama almost 10 years ago
• Apollo 5
  Posted by Shanu Mahanama, almost 10 years ago

  Last Reply by Shanu Mahanama almost 10 years ago

Zen Series 5

• Zen 40 (Series III)
  Posted by Shanu Mahanama, almost 10 years ago

  Last Reply by Shanu Mahanama almost 10 years ago
• Zen 35 (Series III)
  Posted by Shanu Mahanama, almost 10 years ago

  Last Reply by Shanu Mahanama almost 10 years ago
• Zen 60 (Series II)
  Posted by Shanu Mahanama, almost 10 years ago

  Last Reply by Shanu Mahanama almost 10 years ago
• Zen 40 (Series II)
  Posted by Shanu Mahanama, almost 10 years ago

  Last Reply by Shanu Mahanama almost 10 years ago
• Zen (Series I)
  Posted by Shanu Mahanama, almost 10 years ago

  Last Reply by Shanu Mahanama almost 10 years ago

BYO (Winter '12) Plans 6

• Small Plan (Winter '12)
  Posted by Shanu Mahanama, over 9 years ago

  Last Reply by Roxanne Bell over 9 years ago
• Large Plan (Winter '12)
  Posted by Shanu Mahanama, over 9 years ago

  Last Reply by Arianne Mae Villanueva over 9 years ago
• Medium Plan (Winter '12)
  Posted by Shanu Mahanama, over 9 years ago

  Last Reply by John Dunkley over 9 years ago
• Inclusions and Exclusions - BYO Plans (Winter '12)
  Posted by Shanu Mahanama, over 9 years ago

  Last Reply by Shanu Mahanama over 9 years ago
• Extra-Extra-Large Plan (Winter '12)
  Posted by Shanu Mahanama, over 9 years ago

  Last Reply by Shanu Mahanama over 9 years ago
See all 6 topics

Tribe (Series 1) 4

• Tribe 11 (Series 1)
  Posted by Shanu Mahanama, almost 10 years ago

  Last Reply by Paul Harwood over 9 years ago
• Tribe 16 (Series 1)
  Posted by Shanu Mahanama, almost 10 years ago

  Last Reply by Mohamed Shehata almost 10 years ago
• Tribe 25 (Series 1)
  Posted by Shanu Mahanama, almost 10 years ago

  Last Reply by Shanu Mahanama almost 10 years ago
• Tribe 8 (Series 1)
  Posted by Shanu Mahanama, almost 10 years ago

  Last Reply by Shanu Mahanama almost 10 years ago

Pioneer+ (Series II) 2

• Pioneer Heavy+ (Series II)
  Posted by Shanu Mahanama, almost 10 years ago

  Last Reply by Shanu Mahanama almost 10 years ago
• Pioneer Medium+ (Series II)
  Posted by Shanu Mahanama, almost 10 years ago

  Last Reply by Shanu Mahanama almost 10 years ago

Endeavour Series 9

• Endeavour 20 (Series 3)
  Posted by Shanu Mahanama, almost 10 years ago

  Last Reply by Shanu Mahanama almost 10 years ago
• Endeavour 40 (Series 2)
  Posted by Shanu Mahanama, almost 10 years ago

  Last Reply by Shanu Mahanama almost 10 years ago
• Endeavour 20 (Series 2)
  Posted by Shanu Mahanama, almost 10 years ago

  Last Reply by Shanu Mahanama almost 10 years ago
• Endeavour 10 (Series 2)
  Posted by Shanu Mahanama, almost 10 years ago

  Last Reply by Shanu Mahanama almost 10 years ago
• Endeavour 6 (Series 2)
  Posted by Shanu Mahanama, almost 10 years ago

  Last Reply by Shanu Mahanama almost 10 years ago
See all 9 topics

Discovery Series 11

• Discovery Heavy (Series 3 Social)
  Posted by Shanu Mahanama, almost 10 years ago

  Last Reply by Shanu Mahanama almost 10 years ago
• Discovery Medium (Series 3 Social)
  Posted by Shanu Mahanama, almost 10 years ago

  Last Reply by Shanu Mahanama almost 10 years ago
• Discovery Lite (Series 3 Social)
  Posted by Shanu Mahanama, almost 10 years ago

  Last Reply by Shanu Mahanama almost 10 years ago
• Discovery 35 (Series 2) Social
  Posted by Shanu Mahanama, almost 10 years ago

  Last Reply by Shanu Mahanama almost 10 years ago
• Discovery 20 (Series 2) Social
  Posted by Shanu Mahanama, almost 10 years ago

  Last Reply by Shanu Mahanama almost 10 years ago
See all 11 topics

Samsung Galaxy S3 34

• How do I enable the pattern lock on the Samsung i9300 Galaxy SIII
  Posted by Roshan Mahanama, almost 10 years ago

  Last Reply by felix chilambwe over 8 years ago
• Samsung Kies - helps you keep your Samsung Galaxy SIII in sync with your computer
  Posted by Roshan Mahanama, almost 10 years ago

  Last Reply by Roshan Mahanama almost 10 years ago
• Samsung App Store for your Samsung Galaxy SIII
  Posted by Roshan Mahanama, almost 10 years ago

  Last Reply by Roshan Mahanama almost 10 years ago
• Software Downloads from Samsung for the Samsung Galaxy SIII
  Posted by Roshan Mahanama, almost 10 years ago

  Last Reply by Roshan Mahanama almost 10 years ago
• How to Enable Call Waiting on the Samsung i9300 Galaxy S III
  Posted by Roshan Mahanama, almost 10 years ago

  Last Reply by Roshan Mahanama almost 10 years ago
See all 34 topics

HTC One X 11

• Connecting a Bluetooth headset or car kit to your HTC One X
  Posted by Roshan Mahanama, almost 10 years ago

  Last Reply by Roshan Mahanama almost 10 years ago
• Resetting HTC One X
  Posted by Roshan Mahanama, almost 10 years ago

  Last Reply by Roshan Mahanama almost 10 years ago
• Getting Wi Fi to work on your HTC One X
  Posted by Roshan Mahanama, almost 10 years ago

  Last Reply by Roshan Mahanama almost 10 years ago
• Notifications on your HTC One X
  Posted by Roshan Mahanama, almost 10 years ago

  Last Reply by Roshan Mahanama almost 10 years ago
• Getting photos, videos, and music on or off HTC One X
  Posted by Roshan Mahanama, almost 10 years ago

  Last Reply by Roshan Mahanama almost 10 years ago
See all 11 topics

Other Handsets Not Supplied By LC 1

• iPhones as a phone choice.
  Posted by Allan , over 9 years ago

  Last Reply by Troy Minter over 9 years ago

Lost SIM & PUK codes 3

• SIM unavailable
  Posted by Catherine Palmer, about 10 years ago

  Last Reply by Lee YEE FUNG about 10 years ago
• Help I lost my phone and SIM
  Posted by Roshan Mahanama, over 10 years ago

  Last Reply by Lucas about 10 years ago
• Lost sms from lost sim
  Posted by Jjezza233, about 10 years ago

  Last Reply by Roshan Mahanama about 10 years ago

My phone isn't working 1

• My phone is locked. My phone says "Invalid SIM"
  Posted by Roshan Mahanama, over 10 years ago

  Last Reply by GIANFRANCO LEON about 10 years ago

Help me setup data 5

• Setting up data on an Android phone
  Posted by Roshan Mahanama, over 10 years ago

  Last Reply by Craig Watson almost 10 years ago
• Setting up data and mms on HTC Wildfire.
  Posted by Kevin Ross Brook, about 10 years ago

  Last Reply by monique cheung almost 10 years ago
• Setting up data on a Windows Phone
  Posted by Roshan Mahanama, over 10 years ago

  Last Reply by Mohsen Rezaei almost 10 years ago
• Setting up data on an old school smartphone
  Posted by Roshan Mahanama, over 10 years ago

  Last Reply by Mark Raftopoulos about 10 years ago
• Setting up data and personal hotspot on an iPhone
  Posted by Roshan Mahanama, over 10 years ago

  Last Reply by Roshan Mahanama over 10 years ago

How-to Guide 1

• LC Website Guide
  Posted by Shanu Mahanama, over 9 years ago

  Last Reply by Shanu Mahanama over 9 years ago