When you let us know that your SIM is lost, we will disable your SIM so no one else can use your SIM, and we will also arrange a replacement SIM to be sent to you.
I have a lost phone and sim that was not activated compleatly yet, i am unable to order a new one, please help!
I have lost my sim yesterday and ordered for replaced one. But still I didn't get any comfirmation yet.
Hi There, I have ordered for a replacement SIM but no confirmation yet. Can you please keep me posted on what is happening?
How can i setup a temporary call forward while waiting for my new sim?
I have reported my SIM lost last night. But according to Avast security the SIM is still being used. Also how do I get my IMEI blocked so they cant use the phone as well as SIM?
I reported my sim lost on the 23/11 and still have not recieved any further information.
Reported as lost and ordered a new sim about a week ago and still havn't even recieved confirmation saying it's been sent or anything, nothing , nada.....
Hi Scott, Nathan, and Spencer - really sorry about that - it should have gone through.
We'll fix this up immediately.
I ordered a new nano sim about a week ago, and it still havent received any news. it is definately waaaay past 15mins-4 hours as indicated by the service. phone is still working, and i have no idea when the new sim is coming. please reply.
Hi, I have activated my sim and it has not been activated for the past 5 or so days, are you guys closed until the new year?
Yes. This is really bad. Where is my replacement SIM? Or do you want me to port out to another carrier?