Originally from ticket #500.
Tried to enter PUK number unsuccessfully and now the phone is saying SIM unavailable contact service provider.
Hi, I recieved my sim card and it says it should be activated on 11th Jan 2013, my account shows it is "activated" however I can not make any calls or recieve calls. I sent through many request for help but still no response. My work ticket is 23186 submitted on 14th Jan. Till today I still have no response from the support team. I left messages on the helpdesk voicemail and also no repsonse. Please HELP. Thank you
The service was activated a week ago, but I have yet to received the sim card in the mail. Tracking number comes up as invalid. Your Australia Post Tracking ID is: 300628277092
Status: Invalid tracking ID
This is my third email request - no response.
Orlando 041 466 515