Support Centre

Tips & Tricks 1

• Jeenee Mobile Customers
  Posted by Fiorella Kresevic, over 2 years ago

  Last Reply by Fiorella Kresevic over 2 years ago

Feature Requests 2

• Billing suggestions
  Posted by Gary Vogel, about 10 years ago

  Last Reply by Quoc Do about 10 years ago
• Parental Control
  Posted by Kim Law, about 10 years ago

  Last Reply by Benjamin Close about 10 years ago

Lost SIM & PUK codes 0

My Usage 0

My Plan 1

• What appears on my bill when I do a plan change
  Posted by Le Khanh Luong, about 10 years ago

  Last Reply by Roshan Mahanama about 10 years ago

How-to Guide 17

• How to report Lost/Stolen SIM
  Posted by Corrie, almost 9 years ago

  Last Reply by Corrie almost 9 years ago
• Problems with mms
  Posted by Thinkmick, over 6 years ago

  Last Reply by Claudia over 6 years ago
• Troubles with MMS
  Posted by Yoonsang Song, over 8 years ago

  Last Reply by Corrie over 6 years ago
See all 17 topics

4G Plans 2

• 4G For You
  Posted by Owen Childs, over 9 years ago

  Last Reply by Owen Childs over 9 years ago
• What is 4G / 4G FAQs
  Posted by Owen Childs, over 9 years ago

  Last Reply by Owen Childs over 9 years ago

My Bill 3

• 124937 or 124yes cost
  Posted by Stephen Barrington, almost 9 years ago

  Last Reply by Corrie almost 9 years ago
• When do I receive and pay my bill
  Posted by Roshan Mahanama, over 10 years ago

  Last Reply by zane kahn over 9 years ago
• What is Pro-rata billing?
  Posted by Roshan Mahanama, over 10 years ago

  Last Reply by Alex Daglas almost 10 years ago

Community Questions and Answers 9

• Unable to port number to new network provider
  Posted by Erica Chung, over 6 years ago

  Last Reply by Corrie over 6 years ago
• Completed signup, how do I know my sim is being delivered?
  Posted by Uttietang, over 8 years ago

  Last Reply by Aiko over 7 years ago
• LC service is actually pretty good
  Posted by Ian Pope, over 8 years ago

  Last Reply by Corrie over 8 years ago
See all 9 topics

Handset Sales 1

• Handset plans?
  Posted by Darin Sullivan, about 9 years ago

  Last Reply by Corrie over 8 years ago

Ideas 4

• add date updated to used data gauge
  Posted by Chris Yates, almost 7 years ago

  Last Reply by Aiko almost 7 years ago
• Vaya / LC APN Knowledgebase
  Posted by Offer.steve, over 8 years ago

  Last Reply by Siniva Fepuleai almost 8 years ago
• SMS notifications of usage
  Posted by Roshan Mahanama, over 9 years ago

  Last Reply by Corrie almost 9 years ago
See all 4 topics

My Call and Data Rates 44

• How do I add another 1gb to my data limit?
  Posted by Trent Matthes, almost 7 years ago

  Last Reply by Corrie almost 7 years ago
• Large (Series I) Call & Data Rates
  Posted by Michael Bratych, about 8 years ago

  Last Reply by Siniva Fepuleai about 8 years ago
• Pioneer Heavy (Series I) Call & Data Rates
  Posted by Michelle, over 8 years ago

  Last Reply by Michelle over 8 years ago
See all 44 topics

Pioneer (Series III) 2

• Pioneer Medium (Series III)
  Posted by Shanu Mahanama, almost 10 years ago

  Last Reply by Shanu Mahanama over 9 years ago
• Pioneer Lite (Series I)
  Posted by Shanu Mahanama, almost 10 years ago

  Last Reply by Shanu Mahanama almost 10 years ago

Lite.r (Series I) 1

• Lite.r (Series I)
  Posted by Shanu Mahanama, almost 10 years ago

  Last Reply by Monica Wen Fung Seto over 9 years ago

Pioneer (Series II) 2

• Pioneer Medium (Series II)
  Posted by Shanu Mahanama, almost 10 years ago

  Last Reply by Shanu Mahanama almost 10 years ago
• Pioneer Lite (Series I)
  Posted by Shanu Mahanama, almost 10 years ago

  Last Reply by Shanu Mahanama almost 10 years ago

Pioneer+ (Series III) 2

• Pioneer Heavy+ (Series III)
  Posted by Shanu Mahanama, almost 10 years ago

  Last Reply by Shanu Mahanama almost 10 years ago
• Pioneer Medium+ (Series III)
  Posted by Shanu Mahanama, almost 10 years ago

  Last Reply by Shanu Mahanama almost 10 years ago

Pioneer (Series I) 3

• Pioneer Heavy (Series I)
  Posted by Shanu Mahanama, almost 10 years ago

  Last Reply by Shanu Mahanama almost 10 years ago
• Pioneer Medium (Series I)
  Posted by Shanu Mahanama, almost 10 years ago

  Last Reply by Shanu Mahanama almost 10 years ago
• Pioneer Lite (Series I)
  Posted by Shanu Mahanama, almost 10 years ago

  Last Reply by Shanu Mahanama almost 10 years ago

Apollo 4

• Apollo 40
  Posted by Shanu Mahanama, almost 10 years ago

  Last Reply by Shanu Mahanama almost 10 years ago
• Apollo 20
  Posted by Shanu Mahanama, almost 10 years ago

  Last Reply by Shanu Mahanama almost 10 years ago
• Apollo 10
  Posted by Shanu Mahanama, almost 10 years ago

  Last Reply by Shanu Mahanama almost 10 years ago
See all 4 topics

Zen Series 5

• Zen 40 (Series III)
  Posted by Shanu Mahanama, almost 10 years ago

  Last Reply by Shanu Mahanama almost 10 years ago
• Zen 35 (Series III)
  Posted by Shanu Mahanama, almost 10 years ago

  Last Reply by Shanu Mahanama almost 10 years ago
• Zen 60 (Series II)
  Posted by Shanu Mahanama, almost 10 years ago

  Last Reply by Shanu Mahanama almost 10 years ago
See all 5 topics

BYO (Winter '12) Plans 6

• Small Plan (Winter '12)
  Posted by Shanu Mahanama, over 9 years ago

  Last Reply by Roxanne Bell over 9 years ago
• Large Plan (Winter '12)
  Posted by Shanu Mahanama, over 9 years ago

  Last Reply by Arianne Mae Villanueva over 9 years ago
• Medium Plan (Winter '12)
  Posted by Shanu Mahanama, over 9 years ago

  Last Reply by John Dunkley over 9 years ago
See all 6 topics

Tribe (Series 1) 4

• Tribe 11 (Series 1)
  Posted by Shanu Mahanama, almost 10 years ago

  Last Reply by Paul Harwood over 9 years ago
• Tribe 16 (Series 1)
  Posted by Shanu Mahanama, almost 10 years ago

  Last Reply by Mohamed Shehata almost 10 years ago
• Tribe 25 (Series 1)
  Posted by Shanu Mahanama, almost 10 years ago

  Last Reply by Shanu Mahanama almost 10 years ago
See all 4 topics

Pioneer+ (Series II) 2

• Pioneer Heavy+ (Series II)
  Posted by Shanu Mahanama, almost 10 years ago

  Last Reply by Shanu Mahanama almost 10 years ago
• Pioneer Medium+ (Series II)
  Posted by Shanu Mahanama, almost 10 years ago

  Last Reply by Shanu Mahanama almost 10 years ago

Endeavour Series 9

• Endeavour 20 (Series 3)
  Posted by Shanu Mahanama, almost 10 years ago

  Last Reply by Shanu Mahanama almost 10 years ago
• Endeavour 40 (Series 2)
  Posted by Shanu Mahanama, almost 10 years ago

  Last Reply by Shanu Mahanama almost 10 years ago
• Endeavour 20 (Series 2)
  Posted by Shanu Mahanama, almost 10 years ago

  Last Reply by Shanu Mahanama almost 10 years ago
See all 9 topics

Discovery Series 11

• Discovery Heavy (Series 3 Social)
  Posted by Shanu Mahanama, almost 10 years ago

  Last Reply by Shanu Mahanama almost 10 years ago
• Discovery Medium (Series 3 Social)
  Posted by Shanu Mahanama, almost 10 years ago

  Last Reply by Shanu Mahanama almost 10 years ago
• Discovery Lite (Series 3 Social)
  Posted by Shanu Mahanama, almost 10 years ago

  Last Reply by Shanu Mahanama almost 10 years ago
See all 11 topics

Samsung Galaxy S3 34

• How do I enable the pattern lock on the Samsung i9300 Galaxy SIII
  Posted by Roshan Mahanama, almost 10 years ago

  Last Reply by felix chilambwe over 8 years ago
• Samsung Kies - helps you keep your Samsung Galaxy SIII in sync with your computer
  Posted by Roshan Mahanama, almost 10 years ago

  Last Reply by Roshan Mahanama almost 10 years ago
• Samsung App Store for your Samsung Galaxy SIII
  Posted by Roshan Mahanama, almost 10 years ago

  Last Reply by Roshan Mahanama almost 10 years ago
See all 34 topics

HTC One X 11

• Connecting a Bluetooth headset or car kit to your HTC One X
  Posted by Roshan Mahanama, almost 10 years ago

  Last Reply by Roshan Mahanama almost 10 years ago
• Resetting HTC One X
  Posted by Roshan Mahanama, almost 10 years ago

  Last Reply by Roshan Mahanama almost 10 years ago
• Getting Wi Fi to work on your HTC One X
  Posted by Roshan Mahanama, almost 10 years ago

  Last Reply by Roshan Mahanama almost 10 years ago
See all 11 topics

Other Handsets Not Supplied By LC 1

• iPhones as a phone choice.
  Posted by Allan , over 9 years ago

  Last Reply by Troy Minter over 9 years ago

Lost SIM & PUK codes 3

• SIM unavailable
  Posted by Catherine Palmer, about 10 years ago

  Last Reply by Lee YEE FUNG about 10 years ago
• Help I lost my phone and SIM
  Posted by Roshan Mahanama, over 10 years ago

  Last Reply by Lucas about 10 years ago
• Lost sms from lost sim
  Posted by Jjezza233, about 10 years ago

  Last Reply by Roshan Mahanama about 10 years ago

My phone isn't working 1

• My phone is locked. My phone says "Invalid SIM"
  Posted by Roshan Mahanama, over 10 years ago

  Last Reply by GIANFRANCO LEON about 10 years ago

Help me setup data 5

• Setting up data on an Android phone
  Posted by Roshan Mahanama, over 10 years ago

  Last Reply by Craig Watson almost 10 years ago
• Setting up data and mms on HTC Wildfire.
  Posted by Kevin Ross Brook, about 10 years ago

  Last Reply by monique cheung almost 10 years ago
• Setting up data on a Windows Phone
  Posted by Roshan Mahanama, over 10 years ago

  Last Reply by Mohsen Rezaei almost 10 years ago
See all 5 topics

How-to Guide 1

• LC Website Guide
  Posted by Shanu Mahanama, over 9 years ago

  Last Reply by Shanu Mahanama over 9 years ago