Support Centre

Tips & Tricks 1

• Jeenee Mobile Customers
  Posted by Fiorella Kresevic, 5 months ago

  Last Reply by Fiorella Kresevic 5 months ago

Feature Requests 2

• Billing suggestions
  Posted by Gary Vogel, almost 8 years ago

  Last Reply by Quoc Do almost 8 years ago
• Parental Control
  Posted by Kim Law, almost 8 years ago

  Last Reply by Benjamin Close almost 8 years ago

Lost SIM & PUK codes 0

My Usage 0

My Plan 1

• What appears on my bill when I do a plan change
  Posted by Le Khanh Luong, almost 8 years ago

  Last Reply by Roshan Mahanama almost 8 years ago

How-to Guide 17

• How to report Lost/Stolen SIM
  Posted by Corrie, over 6 years ago

  Last Reply by Corrie over 6 years ago
• Problems with mms
  Posted by Thinkmick, over 4 years ago

  Last Reply by Claudia over 4 years ago
• Troubles with MMS
  Posted by Yoonsang Song, over 6 years ago

  Last Reply by Corrie over 4 years ago
• I need a new micro sim replacement for my sim card as I've upgraded to an iPhone 5s
  Posted by Chupz, over 4 years ago

  Last Reply by Corrie over 4 years ago
• New samsung s4 no network connection
  Posted by Katythomson1, over 4 years ago

  Last Reply by Aiko over 4 years ago
See all 17 topics

4G Plans 2

• 4G For You
  Posted by Owen Childs, about 7 years ago

  Last Reply by Owen Childs about 7 years ago
• What is 4G / 4G FAQs
  Posted by Owen Childs, about 7 years ago

  Last Reply by Owen Childs about 7 years ago

My Bill 3

• 124937 or 124yes cost
  Posted by Stephen Barrington, almost 7 years ago

  Last Reply by Corrie over 6 years ago
• When do I receive and pay my bill
  Posted by Roshan Mahanama, about 8 years ago

  Last Reply by zane kahn over 7 years ago
• What is Pro-rata billing?
  Posted by Roshan Mahanama, about 8 years ago

  Last Reply by Alex Daglas over 7 years ago

Community Questions and Answers 9

• Unable to port number to new network provider
  Posted by Erica Chung, over 4 years ago

  Last Reply by Corrie over 4 years ago
• Completed signup, how do I know my sim is being delivered?
  Posted by Uttietang, over 6 years ago

  Last Reply by Aiko over 5 years ago
• LC service is actually pretty good
  Posted by Ian Pope, about 6 years ago

  Last Reply by Corrie about 6 years ago
• Optus to Optus
  Posted by AARON COOPER, over 6 years ago

  Last Reply by Corrie over 6 years ago
• Stolen phone
  Posted by Tom Batty, over 6 years ago

  Last Reply by Corrie over 6 years ago
See all 9 topics

Handset Sales 1

• Handset plans?
  Posted by Darin Sullivan, almost 7 years ago

  Last Reply by Corrie over 6 years ago

Ideas 4

• add date updated to used data gauge
  Posted by Chris Yates, over 4 years ago

  Last Reply by Aiko over 4 years ago
• Vaya / LC APN Knowledgebase
  Posted by Offer.steve, over 6 years ago

  Last Reply by Siniva Fepuleai over 5 years ago
• SMS notifications of usage
  Posted by Roshan Mahanama, over 7 years ago

  Last Reply by Corrie over 6 years ago
• Caller ID Blocking
  Posted by Jasmine Berger, almost 8 years ago

  Last Reply by Roshan Mahanama over 7 years ago

My Call and Data Rates 44

• How do I add another 1gb to my data limit?
  Posted by Trent Matthes, over 4 years ago

  Last Reply by Corrie over 4 years ago
• Large (Series I) Call & Data Rates
  Posted by Michael Bratych, almost 6 years ago

  Last Reply by Siniva Fepuleai almost 6 years ago
• Pioneer Heavy (Series I) Call & Data Rates
  Posted by Michelle, over 6 years ago

  Last Reply by Michelle over 6 years ago
• Pioneer Heavy + (Series II) Call & Data Rates
  Posted by Michelle, over 6 years ago

  Last Reply by Michelle over 6 years ago
• Pioneer Heavy + (Series III) Call & Data Rates
  Posted by Michelle, over 6 years ago

  Last Reply by Michelle over 6 years ago
See all 44 topics